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Project Balance CIC
Enabling access to wellness for all.
call us 07817 864475
bethan@projectbalance.org.uk
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Project Balance CIC > Cancellations

We understand that from time to time, despite our best intentions and plans, life can get in the way and force us in to last minute changes. As such, you may cancel your class up to 24 hours before the class begins and request to receive a full refund. The refund can take between 5 and 10 days to be processed.

If cancellation is made with less than 24 hours’ notice (considered a late cancellation), no refund will be issued, unless it is your first late cancellation. Whereby the late cancellation is your first, we can move your booking to a class on another day. If you would like to discuss this, please contact Bethan.